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Part 2 | This week: Scooter Braun, and Tom Fishburne

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Everyone at fp. knows of a mystical area within the office. This area is housed by many high level magicians that bestow many high level enchantments and cast a plethora of powerful spells that affect our application everyday — ahem, sorry I got carried away there!

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Function point recently interviewed User Experience Designer and SFU Ph.D candidate, Sara Salevati, regarding her approach to design and the projects she is working on with fp.

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Function Point recently interviewed User Experience Designer and SFU Ph.D candidate, Sara Salevati, regarding her approach to design and the projects she is working on with fp.

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Function Point recently interviewed User Experience Designer and SFU Ph.D candidate, Sara Salevati, regarding her approach to design and the projects she is working on with fp. This is part 1 of a 3 part interview.

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“Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals."[1] In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses.” Wikipedia

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I'm an information guy, and as a developer I collect a lot of information. Collecting and archiving information is important, but it is not just about collecting and archiving − you also need to easily filter and view the collected data in a meaningful way.

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When it comes to putting together effective presentations less is definitely more. And by less, I don't mean less practice, prep, structure and thought. I am simply referring to keeping your PowerPoint slides less cluttered visually and not putting together slides to be used as a teleprompter.

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So. I made a decision last October to run my first marathon. I signed up for the BMO Vancouver International Marathon (you know, after a couple beers and "encouragement" from friends). It seemed like a good idea at the time, but all of a sudden May 5th became this ominous date. What did I commit to? Is this really something I want to … or even can do? Is this really a good idea?

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In the technology business running an SaaS means that you support many different kinds of clientele. At creative agencies it's very similar - not all clients you deal with are positive and easy (shock! but hey, ALL our fp. clients are fabulous! We love them. Enormously. And they love us too. Enormously.- they paid me to say that).

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