Part 2 | This week: Scooter Braun, and Tom Fishburne
In the technology business running an SaaS means that you support many different kinds of clientele. At creative agencies it's very similar - not all clients you deal with are positive and easy (shock! but hey, ALL our fp. clients are fabulous! We love them. Enormously. And they love us too. Enormously.- they paid me to say that).
The lifeblood of any SaaS organization is the level of support your staff can provide to your clients. This includes the ability to respond to, understand and communicate with clients in an effective and efficient manner. The reason for this is because how you support your clients can be a game breaking reason why a client stays or leaves.
Limited risk, faster implementation and deployment, and greater utilization rates are some of the other benefits that one can expect from a Software as a Service solution. Today, I would like to continue reviewing the advantages of adopting the SaaS model for your advertising agency. If you missed Part 1 of this series, have no fear! You can catch up here.
Advertising agencies and web designers have realized that using workflow management software is imperative to succeed in today’s competitive landscape. Now, the main question is whether or not to use the Software as a Service (SaaS) model as opposed to a self-hosted solution.