support.
We pride ourselves in the attention we give you. There are multiple avenues that you can take in order to initiate assistance.
Call, email, check out the training site, review the help system.
Our hours of operation are 8 am until 5 pm Pacific time.
Productivity Software Technical Support
assistance when you need it
If you are a Function Point account holder with any questions or having any sort of problem with our product, please do not hesitate to contact us right away via e-mail at support@functionpoint.com, or call us at # 877.731.2522 extension #230.
Hours of operation are 8am to 5pm pacific time.
On the other hand, if you are a customer blinded with joy by our services (it’s OK, we get it all the time), we encourage you to provide us with such feedback.
Rave reviews and client referrals drive and improve our support team.
fp president's message
We will always act as quickly and efficiently as we can in working with you to becoming the very best user of the solution.
From our initial deployment meeting to assisting your group with best practice reviews, we will listen closely while treating your time with respect.
If for any reason you would like to speak with me personally I would be happy to take your call or return your email. Please reach out to me at 877.731,2522 ext 224 or via email at chris@functionpoint.com
It is my pleasure.
Chris Wilson
Founder, President and Chief Client Advocate
fp provides
- Easy to use Time Sheet Entry options with Daily or Weekly view and our exclusive job memory feature
- Hot sheet view of work due today with a unique project manager's list view and work sheet
- Visibility to real time job information comparing estimates to actuals vs invoiced amounts
- Improved productivity and staff utilization through Task assignment and Balancing of work loads
- Seamlessly tie to your QuickBooks Accounting system
fp share in our knowledge
We work and are compatible with many accounting softwares:
- Agency management
- Work flow processes
- Use of web based time sheets
- Productivity reports
- CRM solutions for sales
- Job tracking
- Developing time lines
- Perfecting job estimates
- Recording expenses and reporting
fp provides
- 360-degree view of current operations
- Real time management insight into project costs and profitability
- Up-to-the-minute project management status reports
- More accurate estimates on tme and resources
- Faster billing
- Centralized data
- Review staff efficiency, billable vs. non billable hours
- Train new employees quickly and easily
- Increase the efficiency of juniors
- Eliminate redundancy of data entry
- Lower staff turnover
- Automatic mark ups on outside services
- Exception reports on timesheet entry
